Effective Date: October 14, 2026
Website: https://ultimategroup.au/
Ultimate Group Pty Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website at https://ultimategroup.au/ or interact with our services across our divisions (Ultimate Residential, Ultimate Commercial, Ultimate Sheds, and Ultimate Developments).
We collect personal information that is reasonably necessary to provide you with our building, construction, and design services. The types of personal information we may collect include:
Contact Information: Name, email address, phone number, and physical/mailing address.
Project & Enquiry Details: Information regarding your property, site location, build requirements, budget parameters, and design preferences submitted via contact or enquiry forms.
Technical & Usage Data: Information collected automatically when you browse our site, including IP address, browser type, device information, operating system, and pages visited (collected via cookies and analytics software).
We collect personal information directly from you when you:
Fill out an enquiry or contact form on our website.
Call, email, or communicate directly with our team.
Request a quote, brochure, or project consultation.
Interact with our social media profiles or online forms.
We use your personal information for the primary purposes for which it was collected, including to:
Respond to your enquiries, quote requests, and consultation bookings.
Deliver building, project management, commercial construction, shed installation, or land development services.
Provide updates, progress reports, and communications regarding your project.
Improve our website layout, performance, and user experience.
Comply with legal, financial, and regulatory obligations under Australian law.
We do not sell, rent, or trade your personal information. We may disclose your personal information to third parties only where necessary to carry out our services or as required by law, including:
Subcontractors & Suppliers: Qualified trades, architects, engineers, and suppliers working directly on your project under owner supervision.
Professional Advisers: Insurers, legal counsel, accountants, and auditors.
Regulatory Bodies: Local council authorities, government bodies, or building certifiers required to approve permits and complete statutory documentation.
Service Providers: Website hosts, IT support, and marketing platforms bound by confidentiality agreements.
We take all reasonable physical, technical, and administrative measures to secure your personal information against loss, misuse, unauthorized access, disclosure, or alteration. Data collected electronically is stored on secure servers with restricted access.
Our website uses cookies and third-party tracking technologies (such as Google Analytics and Meta Pixel) to analyse website traffic and improve visitor experience. You can modify your browser settings to decline cookies at any time; however, doing so may disable certain functions on our site.
Under the Australian Privacy Principles, you have the right to request access to the personal information we hold about you, or to ask us to correct or update it if it is inaccurate or out of date.
To request access or correction, please contact our privacy officer using the details below.
If you have any questions about this Privacy Policy, wish to update your details, or believe we have breached the Australian Privacy Principles, please contact us:
Entity: Ultimate Group Pty Ltd
Phone: 03 5021 4524
Address: 8 Seventh Street, Mildura VIC 3500
Online Enquiry: https://ultimategroup.au/contact-us/
If you are unsatisfied with our response to a complaint, you may contact the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.
